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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎08-30-2026 02:47 PM

HP Recommended
Product: HP ENVY Photo 7134 All-in-One Printer

Hi HP Support,

 

I’m stuck in the “Replace Printer” loop and need help transferring my existing Instant Ink subscription from my HP ENVY 5532 to my HP ENVY Photo 7134.

The 7134 is fully set up and visible in the HP app, but is not linked to my HP account.

When I select Transfer plan to another printer - A printer that has been set up - Continue, I’m redirected to the generic replacement guide. The guide tells me to use the HP app and select “Replace a printer that's enrolled or in trial”, but that option is not available. The HP app simply sends me back to the same guide.

I do not want to cancel, change, or create a new subscription. I need the existing subscription transferred to the 7134 with all existing benefits preserved. 

Can someone from support have a look into that?

 

Thanks

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