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Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP+ PLANS: INK AND TONER..
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Instant ink come funzionano i mesi gratuiti

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Microsoft Windows 10 (64-bit)

Salve a tutti, ho in corso una promozione di quattro mesi gratuiti con Instant Ink e mi trovo a dover aumentare drasticamente fino a 400 il numero di pagine da stampare, questo come fa decadere i mesi gratuiti? Come verranno fatturare?
Grazie

Forkber
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@Forkber

 

 Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.

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Hi everyone, I have a four-month free promotion with Instant Ink but I have to drastically increase up to 400 the number of pages to print, does this change the promotion? How will they be invoiced?

Forkber
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Hi @Forkber

 

Welcome to the HP Support Community. I'd be happy to assist you with the Instant Ink issue. 

 

Change in the plan will not impact your 4 months free trial.  

 

Hope this helps! Let me know if you have any other questions 🙂  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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Thanks for the reply

Forkber
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Cattura.jpgmaybe I misunderstood and printed a lot, despite the promotion of 4 months free I received a charge, is this normal?

thanks

 

Forkber
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it seems to me you didn't change your plan, but you simply keep stamping.

 

First change your plan

Then print

 

ogni set aggiuntivo di 10 pagine costa un euro

hai stampato 440 pagine di cui 50 del piano

440-50= 390

39 set aggiuntivi da 10 pagine fanno 39 euro

corretto

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