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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎04-26-2022 04:00 AM

HP Recommended

I am currently on a instant ink plan but I need a new printer as my current one isn’t printing properly any more. If I was to buy a new printer that came with 9 month free instant ink will I have to make a new account  or can this be transferred to my current one?

5 REPLIES 5

‎04-26-2022 05:07 AM

HP Recommended

If you purchased a new printer, follow these steps to keep your Instant Ink account, but replace the printer it is connected to.

 

  1. Set up your new printer. Make sure to SKIP any Instant Ink offers you see during the printer setup. HP Instant Ink cartridges that were used in one printer cannot be used in another printer.

  2. To transfer your Instant Ink account from the original to the replacement printer, sign in to your HP Instant Ink account.

  3. If you have more than one printer, select the printer you are replacing.

  4. If you see a ‘Printer Replacement notification’, click Continue in that notification. If you do not see the notification, click Enroll/Replace Printer in the Status area.

  5. If you need help connecting your printer to the wireless network and enabling web services, follow the on-screen instructions.

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‎04-26-2022 06:51 AM

HP Recommended

Thank you! I will try that when my new one arrives. Will I still get the 9 months free?

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‎04-26-2022 07:07 AM

HP Recommended

You should and it could be possible but it is best to experience it when the time comes, that is the only way to know if you will still get the free months.

2 people found this reply helpful
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‎04-26-2022 07:13 AM

HP Recommended

Thank you!

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‎04-26-2022 07:14 AM

HP Recommended

You are very welcome

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