Instant ink

[LFHAA]

I want to re enroll in instant ink and told me there is 3 months promotion is it totally free and can I cancel later if I don't like it 

[Dragon-Fur]

@LFHAA 

Welcome to the HP Community --

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@LFHAA wrote:

I want to re enroll in instant ink

and told me there is 3 months promotion

is it totally free

and can I cancel later if I don't like it 

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The Trial subscription and any promotional period when you do not have to pay for your selected plan are free.

Yes, you can cancel Instant Ink if you don't like it.

-- Important --

• When you cancel, the Instant Ink cartridges will stop working.
• This includes any installed ink cartridges made part of Instant Ink and any Instant Ink / Subscription cartridges sent to you during the trial or subscription.
• When the contract is cancelled / terminated:  Remove all the Instant Ink cartridges from the printer.  Return the Instant Ink Cartridge to HP.   Purchase a new set of HP Ink cartridges for your use.

-- Considerations --

Instant Ink changes the way you use and manage your printer.

Instant Ink is not "just free ink" --

Instant Ink includes rules and responsibilities for both HP and the customer (you).

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Things that are Instant Ink

Instant Ink is an Optional service contract --

Subscribe only if you wish to do so and if subscribing makes sense for your situation.

If you have not signed up yet...

HP wants you to be happy with your decision --

Be sure an Ink Service is something you want  --

Please read about the service before signing up.

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Dragon Suggests

Read as much or as little of the information to understand your options and your responsibilities.

Goals

• Understand HP Instant Ink -- What it is, how it works, the benefits AND your responsibilities
• Understand what happens when you cancel the contract
• Understand how and where to get help

Important

Do not sign up until and unless you understand how Instant Ink works and you agree to the contract details.

HP Instant Ink Support lives to offer you a contract --

That said, Instant Ink Support is (should be) willing to answer any related questions.

-- What if? --

Can't stand it?

Want to skip all the reading, including important information about cancelling the contract -

Want to complain, explain, or ask for help?

It might be faster for you to contact Instant Ink Support directly.

The office posts limited Saturday hours in addition to Mon-Fri hours.

-- Dragon Suggests --

1)  Contact Instant Ink Support -

Open

 HP Instant Ink Support - Website

Click the Flag near the bottom of the page to update the region / country.

  Scroll up / down on the page for phone and days / hours of operation.

OR

2)  Wait here for a Community Agent to find your request and answer your Instant Ink and Plan related questions.  When necessary, an HP agent can access private information.

Details --- What is / How to Cancel

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What is an Instant Ink Trial?

Trial periods include a certain number of Pages per month without the monthly fee normally charged for the subscription.

For example, 6-months "free ink" is a trial period of six months for which you are not charged the monthly subscription fee for your selected plan.

======================

What is Instant Ink?

HP Instant Ink is a Print-by-Page subscription service for which you are charged a monthly fee for a set number of printed pages.  (Each side of the paper is counted as a separate Page.)

While there is no additional charge for the ink, the subscription is not free and does charge each month.

IMPORTANT -- Ink is supplied only with an active subscription -

After the service is terminated by you or HP, all subscription ink cartridges stop working and must (should) be returned to HP.

Selecting the right number of pages for your plan is important.

Review >>>  How Instant Ink works

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What is "Free Ink"?

There is no extra cost for ink.

Ink is provided as part of your subscription - use a drop or use a cup full, ink is included at no extra cost.

Important

• All ink activated by the plan and all ink sent to you works as along as the trail / subscription service is active.

and

• After the initial Ink Kit is mailed out, ink is sent (only) when the printer notifies the service that ink is depleted and a shipment is needed.

and

• Subscription / Instant Ink cartridges remain the property of HP and should be returned to HP at close (termination) of the service contract.

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Who Benefits?

Instant Ink is an excellent service for those who print regularly, print high-density documents or artwork, or perhaps print lots of homework.  For example, those who benefit the most include Teachers, musicians, writers who like hard copy, large families, small business offices, community centers, churches, and others who love -- or need -- to print on paper.

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Instant Ink - Cancellation

It is important that you understand the Instant Ink cancellation / termination process and your responsibilities.

 >>> Open and read >>>  Cancel your account

Review >>> HP Instant Ink - Cancel Your HP Instant Ink Service

Section Cancel your account

Watch - Video – Cancel HP Instant Ink

 How to unsubscribe or cancel HP Instant Ink subscription

-- Reminder -- 

• After cancellation, the Instant Ink cartridges will not work.
• Purchase and install HP ink cartridges for use in your printer.

 “HP Smart / HP Connected” Account - Printers, HP Instant Ink, HP+

Management / Options

HP Smart / HP Connected

Note:  Website might take 1-10 seconds to open

Click Flag to switch to your region

Open (left column) HP Instant Ink

Scroll all the way down --

Select "Cancel my HP Instant Ink Subscription"

• Follow the prompts as explained.
• Acknowledge and accept the cancellation requirements.
• Complete the cancellation steps.

What if?

  HP Instant Ink - Stopping a cancellation

Recycle HP Instant Ink Cartridges / Subscription Cartridges

 HP Instant Ink - Recycle HP Instant Ink Cartridges

Instant Ink >> Details / How-to / Articles / Contact Information 

Review >>>  How Instant Ink works

 -- No Joy? 

Review >>  HP Instant Ink Support Website 

Ready to enroll?

Instant Ink Website >  HP Instant Ink - Website > Support, Enroll, FAQ  --

Click the Flag to change to your region

Remember to check at the bottom of the page(s) you visit for "Flag" (Country / Region) and other important information that designates the page as an HP website.

Comments, questions, objections, or need information not found online?

Your faster option

Active subscription?

Contact Instant Ink Support from within your Instant Ink Account

OR

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

Reminder

• Where available as an option, the phone number will display when the office is open for business.
• Check to see when to call.
• Wait times can be long.

OR

Choose to continue to wait here in the HP Community for an agent to find and respond to your Instant Ink related questions.

When necessary, Agents can access private information.

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"