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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Apps, Services & Software
- HP Instant Ink
- Instant ink

Create an account on the HP Community to personalize your profile and ask a question
03-19-2022 08:24 AM
@Kim558, Welcome to the HP Support Community! I’m here to help.
To assist you better, what model printer are you using?
Refer to this document to know how to find the Product Name or Product Number.
What is the exact error?
Enrolling the printer in the Instant Ink service is optional. However, you cannot use Instant Ink cartridges in the printer if the printer is not enrolled in Instant Ink.
Use regular HP inks.
Hope this helps! Let me know how it goes.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.
Have a great day!
KUMAR0307
I am an HP Employee