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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎09-14-2022 01:08 PM

HP Recommended

Been sent the bigger cartridges after changing I'm having constant paper jams, can this be solved? With a new one

1 REPLY 1

‎09-19-2022 10:41 AM

HP Recommended

Hi @Kezzad78

Welcome to HP Support Community. This is a great place to post questions find answers and tips.
Thank you for posting your query. I will be glad to help you.

 

I see that you felt that the instant ink cartridges are bigger in size and may not fit in the printer.

 

Instant ink cartridges are a little bigger in size as they have more ink but they will fit.
Please follow the steps from this video to know how to install it.

 

Let me know if this helps.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Take care and have a great day ahead.

Rainbow23 - HP Support.
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