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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
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- HP Instant Ink
- Re: Local printing works. Unable to connect to Instant Ink -...
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09-13-2019 11:10 AM
My printer has been in service for several years with HP Instant Ink and no issues. After upgrading my network with Google WiFi, HP Instant Ink status checks no longer work.
I can still print from my local PC, but the printer complains that I need to connect to HP Instant Ink every time.
When I login to the printer's web interface, it shows that there is a problem with e-services with a "fix this". Clicking on "fix this" does nothing. I'm able to connect to HP's instant ink from my PC's web browser using the same wifi network, so the problem appears to be specific to the HP printer.
Solved! Go to Solution.
Accepted Solutions
09-15-2019 09:24 PM
There are several of us with this issue. Would you mind posting in or bumping one of these posts to consolidate and prioritize:
Doesn't connect to Web Services to update Instant Ink Status
09-15-2019 09:24 PM
There are several of us with this issue. Would you mind posting in or bumping one of these posts to consolidate and prioritize:
Doesn't connect to Web Services to update Instant Ink Status
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