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‎04-03-2021 03:51 AM

HP Recommended
Product: HP 5AR83B DeskJet 2710
Operating System: Microsoft Windows 10 (64-bit)

Hi, I recently bought a HP 5AR83B DeskJet 2710 including a 2 Months Instant Ink Trial, but when I try to enroll on the phone app, I only see a 1 month trial option and I cannot choose any plan other than Occasional. I am within the 7 day interval by the way.

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-04-2021 05:13 AM

HP Recommended

@sro3, Welcome to HP Support Community!

 

The free months will be credited automatically upon enrollment, if it does not we are here to help!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

View solution in original post

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2 REPLIES 2

‎04-04-2021 05:13 AM

HP Recommended

@sro3, Welcome to HP Support Community!

 

The free months will be credited automatically upon enrollment, if it does not we are here to help!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No

‎04-06-2021 05:27 AM

HP Recommended

Thanks a lot for your help!

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