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- HP Community
- Apps, Services & Software
- HP Instant Ink
- Moving up and down in ink plans

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09-01-2020 08:24 AM
I am confused. I’m looking at moving up to the 2.99/month plan for awhile but can’t tell whether I’m able to move back to the free plan if I’m not using it enough. The page states that once moving up to the 2.99 or better, you can’t move back to the free site but in other areas, it states you can move up or down based on your needs. So can I or can’t I go back and forth from free to paid plans? Thanks
09-01-2020 08:52 AM
Instant Ink is a Print-by-Page subscription service.
Before subscribing, read the contract.
USA - Instant Ink - Terms of Service
Free Plan >>> At this writing, Item 10b
Answer
Free plan is available one time, first time, and only then (one time - first time).
You cannot sign up for free plan, change plans, decide you don't like "other" plan(s), and then move back to free plan.
You cannot sign up for "other" plan, decide you don't like it, and move to free plan later.
Free plan is like a one time "coupon" - you can use it once, only once, and only the first time you sign up.
HP Instant Ink - Main Website - Information, Enroll, FAQ, Terms of Service / Contract
Not your home site? Click the Flag to change to your region.
Of Interest…
- FAQ section > How does HP Instant Ink work?
- Contract > Link is located below the FAQ section > Terms of Service Contract
NOTE: It is NOT necessary that you be enrolled to read the contract > Open the main website > scroll down just past the FAQ
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open Support Home
Enter the name of your device
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