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Kyl1
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My computer isn’t turning on when I turn it on

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My laptop isn’t turning on help me 

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My computer isn’t turning on when I turn it on

@Kyl1, Welcome to the HP Support Community!

 

What model HP PC are you using?

Refer to this document to know how to find the Product Name or Product Number.

Have you tried using an alternate compatible AC adapter and check?

Do you see any lights on the PC?

 

For now, perform the steps mentioned in this document.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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