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‎08-22-2022 08:55 PM - last edited on ‎08-23-2022 11:04 AM by Retired

HP Recommended
Product: HP ENVY 5070 All-in-One Printer

My envy 5070 is enrolled printer with Instant Ink, but unable to print. Message on printer unable to use cartridge until enrolled Instant Ink. I’ve tried everything unsuccessful.
i was previously able to print from my 2 laptops and iPad  

1 person had the same question
1 REPLY 1

‎08-31-2022 01:44 AM

HP Recommended

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Let's remove and add web services:  

 

To remove Web Services using the printer control panel 1. On the printer control panel display, from the Home screen, touch (HP ePrint), and then touch (Web Services Settings). 2. Touch Remove Web Services.

 

To set up Web Services using the printer control panel 1. On the printer control panel display, from the Home screen, touch ( Setup ). 2. Touch Web Services . 3. Touch Yes to accept the Web Services terms of setup. 4. The printer will automatically check updates and set up Web Services.  5. Touch OK when you see Web Services have been set up successfully. 6. When the printer is connected to the server, the printer prints an information page, and shows Web Services Summary on the screen.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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