• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎09-21-2021 07:38 AM

HP Recommended
Product: HP DESKJET 2700e
Operating System: Android 9.0 Pie

my DeskJet 2700e has an orange flashing light next to the tri colour icon. I've attempted to fix the issue by removing and putting back the cartridge and have tried unplugging it. The issue has persisted. The cartridge is new as this is the second time using this printer. 

3 people had the same question
2 REPLIES 2

‎10-25-2021 01:13 PM

HP Recommended

Hi @ Hazel21,

  

Welcome to the HP Support Community.  

  

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.   

  

Hope this helps! Keep me posted.  

  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

 

Have a great day!  

Was this reply helpful? Yes No

‎10-26-2021 01:44 PM

HP Recommended

Hi@Hazel21,

 

Please follow the reset option for the printer ,

  1. Unplug the power cord from the unit.
  2. Press and hold ‘Cancel’ and ‘Power’ button
  3. Insert the power cord
  4. Release the buttons
1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.