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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Apps, Services & Software
- HP Instant Ink
- NEW CARTRIDGE (INSTANT INK SUPPLIED) SMEARY PRINT
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01-06-2022
07:51 AM
- last edited on
01-18-2022
11:49 AM
by
JessikaV
MY OFFICEJET 3835 WAS PRINTING FINE BUT RAN OUT OF INK SO I REPLACED THE BLACK CARTRIDGE WITH THE ONE SUPPLIED BY HP INSTANT INK. SINCE THEN THE PRINTED CHARACTERS ARE BLURRY. I HAVE RUN DIAGNOSTICS, TESTED PRINT QUALITY, ALIGNED AS USUAL, CLEANED THE PRINT HEADS BUT THE PROBLEM REMAINS AND MOST PRINTOOUTS ARE ILLEGIBLE.
Solved! Go to Solution.
Accepted Solutions
01-07-2022 08:23 AM
The document here has information on contacting HP to get replacement Instant Ink cartridges. Go to the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower center of the opening screen.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
01-07-2022 08:23 AM
The document here has information on contacting HP to get replacement Instant Ink cartridges. Go to the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower center of the opening screen.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
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