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‎07-21-2020 04:02 PM

HP Recommended
Product: Tango
Operating System: Other

My cartridges are not reading in my printer and will not print anything. I am in desperate need of my printer as I will be homeschooling my children. 

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1 person had the same question
5 REPLIES 5

‎07-23-2020 10:53 AM

HP Recommended

Hello BlueEyedMomma,

Welcome to the HP Support Community!

I would be happy to assist you with your ink cartridge inquiry.

Please send me a private message with your Instant Ink account details (email address) so that I can look into your ink shipment status.  Check next to your profile Name, you should see a little envelope, please click on it to send a private message. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a wonderful day! 

JAMIEW1
I am an HP Employee

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‎07-23-2020 12:10 PM

HP Recommended

Same problem here.

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‎07-23-2020 12:33 PM

HP Recommended

Hello ElSanto,

Welcome to the HP Support Community!

I would be happy to assist you with your inquiry.

Please send me a private message with your Instant Ink account details (email address) so that I can review your account.  Check next to your profile Name, you should see a little envelope, please click on it to send a private message. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a wonderful day! 

JAMIEW1
I am an HP Employee

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‎07-24-2020 03:24 AM

HP Recommended

I sent the email but nothing has been taken care of. I've called a million times, been directed and redirected each time. Been on the phone for literally hours on end. Billed for four months and I haven't even been ac ble to use the services I paid for. I just would like the issue to be resolved. 

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‎07-24-2020 11:14 AM

HP Recommended

Hello BlueEyedMomma,

I have sent you a private message.  Please check for it by the small envelope icon next to your Profile Name.  Without your email address I cannot access your account and provide you assistance to resolve your issue.

 

Kind regards,

JAMIEW1
I am an HP Employee

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