Need to delete my account

[Fibberly]

I no longer have an HP Printer and I want to delete my entire account.  The Documents link in an above post works but does not allow American English.  Comes up with a BAD REQUEST ERROR.  Does the same thing with the UK ENGLISH.  So how do I delete my account???

[Kuroi_Kenshi]

Hi @Fibberly,

Welcome to the HP Support Community!

Thanks for reaching out!

Please refer to one of our previous posts that has assisted other customers with the same issue.

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/How-to-delete-my-entire-HP-account-and-...

Below are a few helpful links.

https://www.youtube.com/watch?v=mKakq1lN4Lc

https://support.hp.com/us-en/document/ish_9354468-9354517-16

Please reach out to us if you need further assistance.

Take care and have an amazing day ahead! 🚀

Best regards,

Kuroi_Kenshi

[Fibberly]

Your reply was for IOS.  I am running Windows 11.  I can't find any info on completely deleting my account.  I don't have my HP 4252e printer anymore nor do I have any HP Products.  

Therefore, I would like to delete everything.

TIA

[Kuroi_Kenshi]

HI @Fibberly,

Thanks for clarifying. I understand you’re on Windows 11 and want to completely delete your HP account since you no longer have any HP products.

Here’s the correct process to remove your account:

• Go to the HP Account Page, open HP Account Login, and sign in with your credentials.
• Access Account Settings
• Once logged in, click on your profile icon (top-right).
• Select Account Settings.
• Scroll down to find Delete Account.
• Click it, and confirm deletion.
• If Error Occurs (Bad Request)
• Try using a different browser (Chrome/Edge).
• Clear cache/cookies before retrying.

Let me know if you need further assistance.

Take care and have an amazing day ahead! 🚀

Best regards,

Kuroi_Kenshi

[Fibberly]

I don't have ACCOUNT SETTINGS under my profile.  So the instructions you gave me are useless...I do have MY SETTINGS but no way to delete my account from there..

[Kuroi_Kenshi]

Hi @Fibberly,

Thanks for clarifying further

Sign in at the HP account login page. If “Delete Account” isn’t visible, try accessing from a different browser (Chrome/Edge) and clear cache/cookies.

Please try the steps again and let me know.

Best Regards,

[Fibberly8]

I am already using Microsoft EDGE the latest version..

Get the same error..

Since I can't get this fixed, I will just avoid coming to this site...

[Hawks_Eye]

Thanks for all your efforts and patience @Fibberly 

Please follow the steps below to cancel your HP account:

Click on the link below:

https://support.hp.com/in-en/help/hp-account

Scroll to the very bottom of the HP account page (home page) and click the privacy statement link highlighted in red below.

Scroll down the privacy statement page to section 10. titled "Contacting us & How To Make a Complaint"

Then click the following link  HP Privacy Office: https://www.hp.com/asia_pac-en/privacy/privacy.html

After clicking the above link you will be brought to the privacy feedback form below.

Complete the form and highlight the option to delete the account.

Regards,

Hawks_Eye