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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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HP Recommended
HP Envy 6555e All-in-One Printer
Microsoft Windows 11

I need to add my new printer to my existing Instant Ink account, but I see no way of doing so!!!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @knottyknitter1,

 

Welcome to the HP Support Community!

 

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

 

I understand you want to add your new HP ENVY 6555e printer to your existing Instant Ink account but can’t find the option. Here’s how to do it step by step:

 

1. Sign In to Your HP Account

Go to HP Instant Ink and log in with the same HP account you used for your previous printer.'

 

2. Check Your Current Subscription

In your account dashboard, you’ll see your current printer and subscription details.

 

3. Add a New Printer

HP Instant Ink doesn’t allow multiple printers on the same plan. You have two options:

Replace the old printer with the new one:

In your Instant Ink account, select “Manage your printer”.

Choose “Replace this printer” and follow the prompts to register your new ENVY 6555e.

Your subscription and page count transfer to the new printer.

Set up a separate Instant Ink plan for the new printer:

Log into your HP account.

Select “Sign up for Instant Ink” and register your new printer under a new plan.

 

4. Install & Register the Printer

Make sure the ENVY 6555e is set up and connected to the internet.

During the Instant Ink registration, the printer will automatically link to your HP account.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hi @knottyknitter1,

 

Welcome to the HP Support Community!

 

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

 

I understand you want to add your new HP ENVY 6555e printer to your existing Instant Ink account but can’t find the option. Here’s how to do it step by step:

 

1. Sign In to Your HP Account

Go to HP Instant Ink and log in with the same HP account you used for your previous printer.'

 

2. Check Your Current Subscription

In your account dashboard, you’ll see your current printer and subscription details.

 

3. Add a New Printer

HP Instant Ink doesn’t allow multiple printers on the same plan. You have two options:

Replace the old printer with the new one:

In your Instant Ink account, select “Manage your printer”.

Choose “Replace this printer” and follow the prompts to register your new ENVY 6555e.

Your subscription and page count transfer to the new printer.

Set up a separate Instant Ink plan for the new printer:

Log into your HP account.

Select “Sign up for Instant Ink” and register your new printer under a new plan.

 

4. Install & Register the Printer

Make sure the ENVY 6555e is set up and connected to the internet.

During the Instant Ink registration, the printer will automatically link to your HP account.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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