Hi my old ink has run out and when i try to replace with new ink my printer just days "please replace the ink cartridges" this happens for both inks. Has anyone else come across this.
I've tried all the troubleshoot on the virtual chat.
I really need my printer asap and can't get through to anybody. I just go around in circles on the website i tried WhatsApp but received one reply to ask for serial number that was 14 hours ago and haven't received any help since.
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