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‎09-20-2023 01:00 PM

HP Recommended
Product: HP ENVY 4500 e-All-in-One Printer
Operating System: Microsoft Windows 11

Due to moving towns I never recieved my ink cartridge Im out of ink now can I have some online chat is useless it had me sighn in at least five times so it could tell me Ink was sent it may have been but I moved from the city to the sticks  so never recieved it is thier any way to contac HP ?I need this problem solved or Ill cancel my subscription All I seem to do with my HP is give them money every month and get nothing back? Any help apreciated.

1 REPLY 1

‎09-25-2023 07:47 AM

HP Recommended

@MadMental 

 

Welcome to the HP support community.

 

I understand that instant ink is not delivered to you, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

Sandytechy20
I am an HP Employee

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