• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Locked

‎12-27-2020 04:41 AM

HP Recommended
Product: HPEnvy 6000

Hi 

just bought the Envy 6032 from Curry’s with 5 month free on instant ink but nowhere does it give any information or promotion code. 
mice signed up to instant ink how do I get a code to redeem please. 

Tags (1)
4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-28-2020 07:54 AM

HP Recommended

Hi @Maz403,

 

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

View solution in original post

Tags (1)
Was this reply helpful? Yes No
15 REPLIES 15

‎12-28-2020 07:54 AM

HP Recommended

Hi @Maz403,

 

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Tags (1)
Was this reply helpful? Yes No

‎12-28-2020 08:16 AM

HP Recommended

arghh. Kept giving me this message about having removed html from my reply and asking me to correct the error  - although I had only typed the info asked for + picture. Then said I had made too many replies. 
will try again later 😖😖

Was this reply helpful? Yes No

‎12-28-2020 08:41 AM

HP Recommended

‘Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and send the message when you are satisfied.’  
Really don’t understand why !?? 

Was this reply helpful? Yes No

‎12-28-2020 09:22 AM

HP Recommended

Jay I have tried numerous times to send the requested info but get the above message every time. Any suggestions ??

Was this reply helpful? Yes No

‎12-28-2020 10:13 AM

HP Recommended

Could share the instant ink account number in one message and the image in 2nd message?

 

Let me know!

Was this reply helpful? Yes No

‎12-28-2020 10:19 AM

HP Recommended

Think it’s gone through this time. 👍👍

Was this reply helpful? Yes No

‎12-28-2020 11:48 AM

HP Recommended

Thank you Jay. You are a star. Looks like that is all set now. 

Was this reply helpful? Yes No

‎12-29-2020 07:35 AM

HP Recommended

you're welcome 🙂

 

I am glad I could help!

 

 If you need further assistance feel free to reach out to us.

 

Have a great day ahead!

 

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

Was this reply helpful? Yes No

‎01-02-2021 02:52 PM

HP Recommended

I also am having the same issue. Could you please help me? 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community or Agent Ask the Virtual Agent

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.