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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
MarcoMoscatell
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Officejet Pro 6960 Ink Cartridges Showing Damaged

HP Recommended
T0F32A
Microsoft Windows 10 (64-bit)

Hi,

i've changed my black ink and there is an issue on the display: Officejet Pro 6960 Ink Cartridges Showing Damaged

Can you give me some suggestions, please?

 

Thanks in advance

2 REPLIES 2
ShlomiL
Level 17
Level 17
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HP Recommended

Hi,

What is the exact cartridge number?

Is it a genuine HP ink cartridge?

 

Can you see the same error by installing the old cartridge back, if this is still available?



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MarcoMoscatell
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HP Recommended

same issue putting old ink

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