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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎02-03-2021 03:50 AM

HP Recommended
Product: HP Printer

I am on an instant ink contract, system has worked in the past but have now run out of tri colour ink, Been like that for 3 weeks and shows it as such, plus it is connected to web. But no ink sent or being sent. Have sent whats app messages to number shown, tried virtual agent etc etc. Does not appear to be a way to simply order more, speak to an actual human or otherwise. Urgently need the ink for grandsons home schooling? Seems to be a brick wall.

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Accepted Solutions

‎02-03-2021 06:54 PM

HP Recommended

The document here has information on contacting HP to get replacement Instant Ink cartridges.  Log into the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower right of the opening screen.

 

Instant ink UK.png


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


View solution in original post

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1 REPLY 1

‎02-03-2021 06:54 PM

HP Recommended

The document here has information on contacting HP to get replacement Instant Ink cartridges.  Log into the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower right of the opening screen.

 

Instant ink UK.png


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


Tags (1)
Was this reply helpful? Yes No
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