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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
PinkiPad
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Online Ordering Manually

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I bought the five dollar card to join the club for instant ink. My printer is too far from the WiFi router to setup to service.  

Can I email to order ink by providing my card number or can I place an online order and use my card number ?

Thank  you 

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TEJ1602
HP Support Agent
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@PinkiPad, Welcome to HP Support Community!

 

No, you cannot use that to place orders for ink. It can only be added on your Instant Ink Account once enrolled.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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PinkiPad
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Years ago I would order online. My WiFi can’t connect properly with the card via the printer. 

So again I wasted money with HP.

 

Second incident in a month. 

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TEJ1602
HP Support Agent
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@PinkiPad

 

You can return the card to the point of purchase.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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PinkiPad
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Thank you but I can’t return it. They assume that I redeemed it, I guess, and won’t refund the money. I threw it away and again lost money with HP.  My experience has been very traumatic and costly.

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