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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
kmcclain55
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Opened Ink Cartridge

HP Recommended
HP 2-Pack Tricolor
macOS 10.13 High Sierra

I recently purchased an HP 2-pack tri color from Walgreens. The package itself had not been opened, but the ink cartridges inside had been opened. The ink in both was either used or completely dried out. Where do I need to go to dispute this and possibly get more sent to me?

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sandytechy20
HP Support Agent
HP Support Agent
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@kmcclain55

 

Welcome to HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

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