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Featured blog article:

Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP ENVY 5055 All-in-One Printer

I was charged for extra pages despite having checked my dashboard to make sure I printed under my allowed number.

 

 I can’t find a customer service email contact anywhere and don’t want to wait for the phone option since there’s no record of the conversation or using a virtual assistant.

 

Does anyone an email contact for HP instant ink?

2 REPLIES 2
HP Recommended

Hello @HalfPZ, Welcome to the HP Support Community.
 

Thank you for posting on the HP Support Community regarding the HP Envy 5055 printer.

We appreciate the opportunity to assist you and are glad we could help work toward a resolution. We hope our support has been valuable.
 

After reviewing the billing details, we can confirm that you have not been charged for any additional pages.

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


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We have provided the rest of the information on private message. You can use the link to access private message. Private Messages - HP Support Community

Have a great day!

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

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