PLEASE HELP - How to merge 2 HP accounts: 1 local tied to Google and 1 Google that's independent?

[DonMusto]

Hello,

I currently have 2 HP accounts. I have my "local" HP account that has all my actual HP activity tied to it. I use my personal Google email address to log in to it.

Somehow also, however, I have a HP account that is tied to that same Google email, except it's independent of the one I already mentioned - it doesn't actually contain any relevant content.

How do I go about folding this 2nd oauth-authentication based account into my original, HP, "local" account?

Thank you,

[DonMusto]

Please can anyone help?

[Dilip_18]

@Armyguyfw123 , @DonMusto

Welcome to the HP Support Community!

I have gone through your post and would like to help.

This document explains how use a Microsoft account to sync your personal settings and software applications to other Windows 10 devices, connect apps to accounts, and link contacts. So click here

If you cannot log in or create an account with the HP Smart app (Android) then visit this link

https://support.hp.com/us-en/product/hp-tango-series/20486540/document/ish_4995448-4995651-16

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!

[DonMusto]

Thank you, @Dilip_18, but I am referring to accounts used to log in to HP.com, such as this forum.

I am not referring to logging in to Windows.

Can you please assist or point me to someone who can? Thanks.

[Dilip_18]

@Armyguyfw123 , @DonMusto

Thank you for responding, I appreciate your time and effort.

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out. 

Please reach out to the HP Technical Support team in your region regarding the merge of 2 HP accounts.

Follow the instructions below to reach them:  

1) Click on this link - https://support.hp.com/us-en/contact-hp 

2) Select your product type below.

3) Enter the serial of your device.  

4) Select the country from the drop-down.  

5) Select the chat or get phone number options based on your preferences.  

6) Fill the web form and proceed further.  

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.  

For any hardware issue or repair please click on the link Phone Assist Worldwide

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!

[david5656]

thanks for helping i also facing problem in this now i link my 3 account

[Dilip_18]

@david5656

Thank you for responding, I appreciate your time and effort.

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out. 

Please reach out to the HP Technical Support team in your region regarding the merge of 2 HP accounts.

Follow the instructions below to reach them:  

1) Click on this link - https://support.hp.com/us-en/contact-hp 

2) Select your product type below.

3) Enter the serial of your device.  

4) Select the country from the drop-down.  

5) Select the chat or get phone number options based on your preferences.  

6) Fill the web form and proceed further.  

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.  

For any hardware issue or repair please click on the link Phone Assist Worldwide

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!

[DonMusto]

@Dilip_18, you are tremendously unhelpful and have contributed no new information to this post. Please pass this on to a colleague or superior.

[Dilip_18]

@DonMusto

Thank you for responding, I appreciate your time and effort.

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).
 

I have sent you a private message that cannot be shared in a public post. Can you please check your inbox on the forums page for the private message. 

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

[Dilip_18]

@DonMusto

Thank you for responding, I appreciate your time and effort.

Kindly send us the required details below:

Name: 
Country: 
Email address: 
Telephone Number: 
HP Model number: 
HP Product Number: 
Product Serial Number: 

Keep me posted.