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‎04-06-2020 01:36 PM

HP Recommended
Product: Office Jet Pro 6978
Operating System: Microsoft Windows 10 (64-bit)

Been through all the page count questions but still not answered: It appears that each SHEET of paper that comes out of a printer is counted as TWO pages in the instant ink program.....regardless of whether I print on one side only.... or print on both sides... or print two pages of a document per side on one side only OR on both sides.

 

Bottom line: The service counts EACH sheet of paper coming out as 2 pages printed......regardless of what's printed or on which side.....CORRECT?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-06-2020 03:42 PM

HP Recommended

@Byron765 

 

One side printed = 1 page

Two sides printed = 2 pages

 

The details are explained in your Terms of Service Contract

 

HP Instant Ink - Main Website - Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

 

Scroll down, click / open / read the Terms of Service Contract

 

At this writing, Page Count is explained in Item #6 (6B)> CHOOSING AN INSTANT INK SERVICE PLAN

 

References

 

Website Support Troubleshooting, How-to, Video Tutorials

Reference and Resources – Places to find help, solve problems, and learn how to use your Printer

Clarification of terms and "what the printer can do" (Specifications)

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 6978 All-in-One Printer

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

Dragon-Fur

View solution in original post

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3 REPLIES 3

‎04-06-2020 03:42 PM

HP Recommended

@Byron765 

 

One side printed = 1 page

Two sides printed = 2 pages

 

The details are explained in your Terms of Service Contract

 

HP Instant Ink - Main Website - Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

 

Scroll down, click / open / read the Terms of Service Contract

 

At this writing, Page Count is explained in Item #6 (6B)> CHOOSING AN INSTANT INK SERVICE PLAN

 

References

 

Website Support Troubleshooting, How-to, Video Tutorials

Reference and Resources – Places to find help, solve problems, and learn how to use your Printer

Clarification of terms and "what the printer can do" (Specifications)

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 6978 All-in-One Printer

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

Dragon-Fur

Was this reply helpful? Yes No

‎04-06-2020 04:19 PM

HP Recommended

Understood. Thanks for the reference.

Was this reply helpful? Yes No

‎04-06-2020 04:20 PM

HP Recommended

@Byron765 

 

You are welcome.

 

Stay Safe.

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

Dragon-Fur

Was this reply helpful? Yes No
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