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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎01-16-2024 08:33 PM

HP Recommended
Product: HP OfficeJet 5255 All-in-One Printer
Operating System: Linux

There used to be a page I could easily get to that would show me how may pages I had used from this months allotment.

It appears that page is gone. Does anyone know how to find that info now?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-22-2024 11:02 AM

HP Recommended

Thanks for responding.  I think there was a problem with the Web Site, I tried later and everything went fine.

View solution in original post

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3 REPLIES 3

‎01-19-2024 08:34 AM

HP Recommended

Hi @Elmer551,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

It seems like your HP printer is configured to work with HP Instant Ink. I will need a few additional details to help you with this.

 

I request you to share all the details in a private message. 

 

To access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

To understand the issue and help you, please share the details listed below:

• Registered email address and the serial number of the printer.

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

In the meantime, You can check this:
View your plan and rollover page balances

 

Take care and have a great day ahead!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

Rachel571 

HP Support

Rachel571
I am an HP Employee

Was this reply helpful? Yes No

‎01-22-2024 11:02 AM

HP Recommended

Thanks for responding.  I think there was a problem with the Web Site, I tried later and everything went fine.

Was this reply helpful? Yes No

‎01-23-2024 10:00 AM

HP Recommended

Hi @Elmer551,

Thank you so much for your response. I am glad the issue is resolved.

 

Is there anything else that I can help you with today?

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Take care and have a great day ahead!

 

Rachel571 

HP Support

Rachel571
I am an HP Employee

Was this reply helpful? Yes No
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