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‎11-05-2022 08:32 AM - last edited on ‎11-05-2022 12:43 PM by Retired

HP Recommended

I enrolled in paper add-on with instant ink in August 2022 & I still have not received my welcome kit and I’m out of paper. How long does it take for the welcome kit to be processed & shipped?  

ACM748
1 person had the same question
2 REPLIES 2

‎11-11-2022 02:10 AM

HP Recommended

Hi @ACM748,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

In this scenario, I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

 

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

I hope this helps resolve this issue completely,

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

Nal_NR-Moderator
I am an HP Employee

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‎11-12-2022 03:00 AM

HP Recommended

Hi @ACM748,

 

We did not hear from you. If you need further assistance, feel free to reach out to us.

Nal_NR-Moderator
I am an HP Employee

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