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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎04-26-2022 06:23 PM

HP Recommended
Operating System: Other

I've been paying for the instant ink for 3+ months, but no ink has been delivered.  I had to purchase it from the store.  I'm wondering why I'm being charged $20 a month if I don't receive ink?

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‎04-27-2022 02:36 PM

HP Recommended

The document here has information on contacting HP to get replacement Instant Ink cartridges.  Go to the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower center of the opening screen.

 

Please note that if you have retail cartridges installed in your printer it will not report the ink levels to Instant Ink and will not trigger automatic shipment as cartridges are running low.

 

Instant Ink Support.png


Bob Headrick,  HP Expert

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