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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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01-28-2022 02:40 PM
I have now cancelled my subscription. They have kindly told me it will finish tomorrow and they will still charge me for the next month. However, if I change my mind before tomorrow I can be reinstated with no loss of rollover etc. They even asked me to send back unused cartridges. If they want them the can come and collect them.
01-28-2022 02:47 PM
I have emailed the CEO and HP support and as a consequence they have given me a free month for both printers that I am using bu way of a good will gesture, but they are unable to offer anything in the way of pricing.
01-28-2022 02:52 PM
I have had a similar experience to MikeSanf1 following my filling out the "CEO email" contact form, I had a call from a customer services person a couple of days ago who offered 2 months' credit (effectively on the new price for 50 pages) as a goodwill gesture but said there was not much else they could do; however they would feed back "higher up". So we shall see if anything else happens.
01-28-2022 04:45 PM
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