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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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Is that the same if you are away - on holiday/vacation and not connected to wifi (say if printer was switched off).

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In the UK, the £0.99 cheapest price plan changed from 15 pages per month to only 10 per month, and reduced rollover to 30 pages maximum.

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@xraydent wrote:

So much misinformation on the internet.  If you cancel your instant ink, your printer will not stop working.  According to HP, what will happen is that the instant ink cartridges you installed will stop working.  They will need to be replaced by genuine HP cartridges.  As part of signing up with Instant ink, you agree to never use 3rd party cartridges in your printer and this is locked in even if you cancel your subscription.


Your first three sentences are correct, although the second could be argued.  (The printer will not print until the cartridges are replaced, some would consider that "stop working".)

 

The next two might be correct or false, depending on if you are signed up for HP+.  If you are part of the HP+ program you have agreed to use HP cartridges for the life of the printer.  If the printer has never been enrolled in HP+ this restriction does not apply.  Note that printers with Dynamic Secutiry may block certain third party cartridges.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

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@Patrick921 wrote:

I was on the $0.99 / 15 pages plan as a very infrequent user but kept on going over my limit whenever one of the kids had to print stuff for school, so I finally (reluctantly) bumped up to the $2.99 plan.  More than I wanted to pay but hey 50 pages, right?

 

The month after I do, here's this $1.00 increase to $3.99!  This is nothing more than HP analytics group saying "hey here's how to make a ton of extra money on low-use customers".

 

Did they jack up the price of the 15 pages plan too?  Wouldn't know, since they still advertise them as $0.99 and $2.99 on the website as others have pointed out.

 

Sorry HP,  if this sticks, when this printer dies I'm done with HP printers.  Instank Ink is a nice idea but you got greedy.


I was about to ask if I'm the only one who's price increased by 100%, from1.99€ to 3.99€.

Is it the same price for color and B/W printers?

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Totally agree with you. I hope HP take notice. 

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We have had the same e-mail.  We are on the £1.99 plan and ours is going up to £2.99.  I have looked at how much we have printed and how many replacement cartridges we have had.  We have not had a replacement cartridge for well over a year so I think I may just cancel my plan and buy cartridges as I need them

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They will catch up when the printer is back online after a couple of emails requesting you to. put it back online. They still have your credit card details so would probably bill you for the amount as usual.

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The cartridges you get are high capacity more than the one,'s you buy from a retailer  so they do not have to be changed as often. 

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Price increase instant ink £1.99 to 2.99. Disgusting.

I am seriously thinking of cancelling my subscription ,using up my current stock & returning to buying locally. 

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If more people do this they may ( but unlikely) rethink their price hike. We just need to let HP know that we are unhappy and that they are being excessively greedy after having made vast sums of profit.

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