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- Re: Print quality
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02-12-2023 02:10 AM - last edited on 02-14-2023 10:18 AM by Ric_ob
The black cartridge is very low but instant ink doesn't think it needs replacing yet. I've run cleaning cycles several times and the black quality is still poor.
Solved! Go to Solution.
Accepted Solutions
02-22-2023 11:16 AM
Hi @tmckeon5115,
Welcome to the HP Support Community.
I'd like to help!
If you have performed all the steps from this document here and still having issues then, I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted.
Since the instant ink account details are confidential, please send me the required information via private message.
I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.
Please check your Private message icon on the upper right corner of your HP Forums profile,
Next, to your profile Name, you should see a little blue envelope, please click on it.
I hope this helps resolve this issue completely,
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping
I am an HP Employee
02-22-2023 11:16 AM
Hi @tmckeon5115,
Welcome to the HP Support Community.
I'd like to help!
If you have performed all the steps from this document here and still having issues then, I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted.
Since the instant ink account details are confidential, please send me the required information via private message.
I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.
Please check your Private message icon on the upper right corner of your HP Forums profile,
Next, to your profile Name, you should see a little blue envelope, please click on it.
I hope this helps resolve this issue completely,
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping
I am an HP Employee
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