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‎05-16-2022 08:55 AM - last edited on ‎05-16-2022 09:01 AM by Retired

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  • I added a new payment method to my instant ink account and now my printer won't work. I have money in my bank so there should be no problem. Everytime I try to print it says blocked but nothing is blocking it. I need help fixing this.
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11 people had the same question
6 REPLIES 6

‎05-16-2022 08:56 AM

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I also have a Deskjet plus 4100

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‎05-17-2022 11:59 AM

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Hi @nicolecaitlyn20,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you are receiving a printer blocked error.

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

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‎05-26-2022 08:01 PM

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I am also having issue with this same problem. Please help.

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‎05-29-2022 11:50 AM - last edited on ‎05-29-2022 11:53 AM by

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Hi @mcoffey

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you are receiving a printer blocked error.

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

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‎06-07-2022 02:07 PM

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@nicolecaitlyn20 wrote:
  • I added a new payment method to my instant ink account and now my printer won't work. I have money in my bank so there should be no problem. Everytime I try to print it says blocked but nothing is blocking it. I need help fixing this.

Hello can you tell us is your issue resolved? I am also severely suffering from this problem. please answer me thanks.

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‎06-11-2022 09:36 AM - edited ‎06-11-2022 09:50 AM

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@jennihrp @Darlene748

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Which Printer do you have?

 

Let us know 🙂

 

Thanks!


I am an HP Employee

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