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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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HP Recommended

How do I return unused printer cartridges 

1 REPLY 1
HP Recommended

@MaxT11 

Welcome to the HP Community --

 


@MaxT11 wrote:

How do I return unused printer cartridges 


Check two methods...

===========================

Recycle Instant Ink Cartridges

 

HP has updated the procedure for recycling Instant Ink cartridges --

The Instant Ink documentation now reflects the change in policy.

 

Open

Help with Instant Ink problems 

 

Read Section → → Recycle ink or toner cartridges 

 

At this writing, the document includes the following --

 

Instant Ink customers can order return envelopes from the Instant Ink account page. Sign in to your HP Instant Ink account or your Instant Ink for Business account and look for the Recycling option in the cartridge status area.

 

 

 OR

 

 

 Sustainability – Business Systems / Devices - Recycle

HP collects used products for resale and recycling in 73 countries and territories worldwide

Select your Region

 

Example -- Scroll down > Select Original HP ink and toner cartridges

 

 

--------------------------------------------

  -- Contact Instant Ink Support --

 

Can't stand it?

 

Want to skip all the watching and reading --

Need or want to complain, explain, or ask for help?

 

It might be faster for you to contact Instant Ink Support directly.

 

Depending on the region, the website posts limited Saturday hours in addition to Mon-Fri hours.

 

-- Dragon Suggests --

 

1)  Contact Instant Ink Support -

 

Open

 HP Instant Ink Support - Website

 

Click the Flag near the bottom of the page to update the region / country.

 

  Scroll up / down to "Additional Support"

  Check phone and days / hours of operation.

 

OR

 

2)  Wait here for a Community Agent to find your request and answer your Instant Ink and Plan related questions.   NOTE >> Instant Ink Support and HP agents can access private information.

 

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

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