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‎05-01-2020 07:32 AM

HP Recommended

I cannot seem to get the claim code for my in ink free printing plan and work as a keyworker for the NHS during COVID.  I cannot enroll for replacement cartridges and have spent over an hour on a call to HP to be cut off.  Please would someone help!

1 person had the same question
3 REPLIES 3

‎05-01-2020 07:52 AM

HP Recommended

Hi,

Please let us know your printer model to guide you further accordingly.

 

Shlomi



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‎05-01-2020 08:10 AM

HP Recommended

HP Deskjet Printer 2622

 

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‎05-01-2020 08:26 AM

HP Recommended

Thanks @Nicollmck,

Please follow 'Printers without a touchscreen or text-based display' below to access the EWS page of your printer and enable Web Services.

Please note that a Claim Code is only valid for 24 hours. if it is rejected, click Remove WebServices from the EWS page and then enable Web Services again, the printed sheet includes a valid printer's claim code (the part prior to @hpeprint.com):

https://support.hp.com/us-en/document/c03721293

 

Please let me know if you may experience any difficulties,

Shlomi



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