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- Printer will not print unless I pay a montly fee

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07-28-2022
09:07 AM
- last edited on
07-28-2022
12:41 PM
by
JessikaV
I have had my printer for a while, but I cannot print any documents unless I pay for HP ink montly. I use my printer rarely so every time I am printing I have to pay 12NOK for ink that I already have to have it available for printing.
How can use my printer without needing to pay monthly so I can buy my own ink in store instead?
I don’t understand why I have to pay for printing when I have the ink and printer already?! And since I rarely use it, I havent had ink sent to me in many years. So I an getting nothing out of this.
07-28-2022 09:43 AM
Welcome to the HP User Community.
@Melaniefr1 wrote:I have had my printer for a while, but I cannot print any documents unless I pay for HP ink monthly.
I use my printer rarely so every time I am printing I have to pay 12NOK for ink that I already have to have it available for printing.
How can use my printer without needing to pay monthly so I can buy my own ink in store instead?
I don’t understand why I have to pay for printing when I have the ink and printer already?!
And since I rarely use it, I haven't had ink sent to me in many years. So I an getting nothing out of this.
If "this" refers to having an Instant Ink Subscription,
If you no longer wish to be subscribed to the service,
The Instant Ink Subscription can be cancelled.
How-to Cancel - Read - Important Information
HP Instant Ink - Cancel Your HP Instant Ink Service
Reminder:
All Instant Ink cartridges, including those activated as part of the subscription, remain the property of HP.
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Things that are Instant Ink
Instant Ink >> Details / How-to / Articles / Contact Information
Contact Instant Ink Support from within your Instant Ink Account
OR
Instant Ink Support >> HP Instant Ink Support
Instant Ink Support Website – Read…
HP Instant Ink - Support, Enroll, FAQ, Terms of Service Contract
Not your home site? Click the Flag to change to your region.
Scroll down – look for contact number on the webpage.
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Examples of the Terms of Service Contract for various regions
NOTE: Document includes phone contact information
Instant Ink - Terms of Service - USA
Instant Ink – Terms of Service - UK
TERMINI DI SERVIZIO DI HP INSTANT INK - Italy
Instant Ink - Terms of Service - Ireland
CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France
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Lots of information – Instant Ink
Start here: Get HP Instant Ink Support
Sample Sections
- Your ink
- Your HP Instant Ink account
- Your printer connections
HP Instant Ink - Manage your account
Manage your Account
Including:
Change your payment information
Change to PayPal
Apply a prepaid card
Sign into your account
Review your bill
Change plans
Change or verify your shipping address
Change your email address
About rollover pages
About page counts
About additional pages
Move your service to another country/region
Cancel your account
Recycle your cartridges
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How does it work? Details / Plans / Cancel Information
Check through the Website FAQ
Additional Information:
HP Instant Ink - Cancel Your HP Instant Ink Service
HP Instant Ink - Enrolling in HP Instant Ink
HP Instant Ink - Page Count Is Not the Same as Actual Pages Printed
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HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
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Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
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