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‎06-01-2022 09:12 AM - last edited on ‎06-01-2022 10:53 AM by Retired

HP Recommended

Says cannot print. Visit www.hpinstantink.com

3 REPLIES 3

‎06-02-2022 03:49 AM

HP Recommended

@Leeset

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Which Printer do you have?

 

Let us know 🙂

 

Thanks!


I am an HP Employee

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‎06-02-2022 07:18 AM

HP Recommended

officejet 4650

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‎06-03-2022 08:17 AM

HP Recommended

 

 

Let's remove and add web services:

 

To remove Web Services 1. From the printer control panel display, touch ( ePrint ), and then touch (Web Services Settings). 2. Touch Remove Web Services. 3. Touch Yes to confirm.

 

To set up Web Services using the printer control panel 1. From the printer control panel display, touch HP Printables. 2. Touch Enable Web Services. 3. Touch Accept to accept the Web Services terms of use and enable Web Services. 4. In the Auto Update screen, touch Yes to allow the printer to automatically check for and install product updates.

 

NOTE: If a printer update is available, the printer downloads and installs the update, and then restarts. You have to repeat the instructions from step 1 to set up Web Services.

 

NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the on-screen instructions to set up a proxy server. If you do not have the proxy details, contact your network administrator or the person who set up the network. 5. When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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