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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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HP Recommended
Office jet 6960

Whatever I tried to print the paper comes out playing 

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1 REPLY 1
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@ymmat1984

 

Welcome to HP support community.

 

Did you make a copy and check if that prints fine?

If not, Print a Print Quality Diagnostic Page

  1. Load plain white paper in the input tray.

  2. From the printer control panel, open the Setup  menu.

  3. Open the Reports or Tools menu.

  4. Touch Print Quality Report.

    A Print Quality Diagnostic Page prints.

    Example of the Print Quality Diagnostic Page

If that does not print fine, try the steps mentioned in this HP document to fix the issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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