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Microsoft Windows 10 (64-bit)

I bought a used hp deskjet printer from someone who already enrolled it on instant ink. Now am trying to also enroll the same printer on the instant ink so that I can start using the printer but it says already enrolled. What do I do?

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Hi @Beewhy12,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your Instant Ink Account. Not to worry I will help you to get a resolution to resolve the issue.

Please contact the 1st holder person and ask them to cancel their Instant Ink Account

 

You may also refer to this document: HP Instant Ink - Manage your account

You may also refer to the document -- Enrolling in HP Instant Ink

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a good day.
Gaya1239 – HP Support.
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