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- HP Community
- Apps, Services & Software
- HP Instant Ink
- Printing issue
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10-04-2023 09:26 PM
I bought a used hp deskjet printer from someone who already enrolled it on instant ink. Now am trying to also enroll the same printer on the instant ink so that I can start using the printer but it says already enrolled. What do I do?
10-08-2023 07:04 AM
Hi @Beewhy12,
Welcome to the HP Support Community
I understand you are facing an issue with your Instant Ink Account. Not to worry I will help you to get a resolution to resolve the issue.
Please contact the 1st holder person and ask them to cancel their Instant Ink Account
You may also refer to this document: HP Instant Ink - Manage your account
You may also refer to the document -- Enrolling in HP Instant Ink
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Gaya1239 – HP Support.