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Message 1 of 2
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Problems with joining a new wifi

So my broadband company sent me a new router. I have spent hours and hours trying to connect this printer to it but for the life of me can't seem to do it.

I have re downloaded the software, tried to connect wirelessly, tried every step in the print out...this has been going on for 2 months. I'm at the end of my tether and about to go out and buy a new printer that won't be HP!

Can anyone help with this as i can't seem to t

HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

Problems with joining a new wifi



Welcome to the HP Support Community!

  • What is the exact model for your computer?
  • What is the operating system you are using?
  • What is the wireless light status on the printer? (Blinking/Steady)
  • Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!


Take care.



I am an HP Employee

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