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Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP+ PLANS: INK AND TONER..
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Re: Black ink not working.

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I recently contacted HP about this issue several weeks ago but the printer started working again, However it is now showing the same issue-Cartridge problem. 6230 serial [edit] my Pavilion is windows 10 thanks

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So sorry I cannot help you. I just posted the comment to let you know what worked for me. I am concerned now that this situation is going to come back based on your experience. Good luck to you,



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Welcome to the HP Support Community!


Have you followed all the steps suggested in the thread?


Meanwhile, I recommend you follow the steps in the below article and check if it helps.


Let me know how it goes and you have a great day!


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



I am an HP Employee

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