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‎04-30-2022 02:15 PM

HP Recommended

Can someone please help me. The cartridge is not communicating with he printer and I've tried several solutions but none of them have worked

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-04-2022 09:55 PM

HP Recommended

Please read this post then provide some details.  What printer model? What operating system? How is the printer connected - USB, wired LAN, Wireless LAN, bluetooth? Are there any error messages on the printer or computer screen?  What exactly are the error messages?  What is the cartridge number you are having an issue with?  What solution have you tried?


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎05-04-2022 09:55 PM

HP Recommended

Please read this post then provide some details.  What printer model? What operating system? How is the printer connected - USB, wired LAN, Wireless LAN, bluetooth? Are there any error messages on the printer or computer screen?  What exactly are the error messages?  What is the cartridge number you are having an issue with?  What solution have you tried?


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


1 person found this reply helpful
Was this reply helpful? Yes No
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