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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Bual111
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Re: Instant Ink cartridge problem

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I have the same issue with yellow cartridge, I've too have tried all the troubleshooting steps.  As a customer of Instant Ink I would like to request a replacement yellow cartridge please.

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Kumar0307
HP Support Agent
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@Bual111c, I have received your message with the account information. I see that the ink levels are low in all 3 color ink cartridges hence I will ship Cyan, Magenta, and Yellow ink cartridges with express shipping. It will be delivered in 3-4 business days.

 

Please click “Accept as Solution” on my Public post if the issue is resolved, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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Bual111
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I @Kumar0307I am experiencing the same problem with a yellow cartridge.  I've followed the troubleshooting advice but still showing as an error.  As a customer of Instant Ink I would like a replacement cartridge please?

 

Many thanks for your help.

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Kumar0307
HP Support Agent
HP Support Agent
22,261 22,262 1,613 1,894
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HP Recommended

@Bual111c, I have received your message with the account information. I see that the ink levels are low in all 3 color ink cartridges hence I will ship Cyan, Magenta, and Yellow ink cartridges with express shipping. It will be delivered in 3-4 business days.

 

Please click “Accept as Solution” on my Public post if the issue is resolved, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

View solution in original post

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