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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Apps, Services & Software
- HP Instant Ink
- Re: Instant Ink cartridge problem
Create an account on the HP Community to personalize your profile and ask a question
06-22-2020 12:36 PM
I am having same problem. Tried all fixes and nothing works. Keeps saying my black ink cartridge has a problem. It’s Instant Ink so I need a replacement sent ASAP and no idea how to do that. Can’t get anyone on phone and the virtual agent is an endless cycle of useless nonsense
Solved! Go to Solution.
Accepted Solutions
06-23-2020 07:06 AM - edited 06-23-2020 07:07 AM
Make sure you have tried the steps mentioned in this document to resolve this issue.
I am sending you a private message with the information required.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
06-23-2020 07:06 AM - edited 06-23-2020 07:07 AM
Make sure you have tried the steps mentioned in this document to resolve this issue.
I am sending you a private message with the information required.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
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