cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
VanessaSes
New member
2 1 0 0
Message 1 of 3
121
Flag Post

Solved!

Re: Instant Ink cartridge problem

HP Recommended

I am having same problem. Tried all fixes and nothing works. Keeps saying my black ink cartridge has a problem. It’s Instant Ink so I need a replacement sent ASAP and no idea how to do that. Can’t get anyone on phone and the virtual agent is an endless cycle of useless nonsense 

1 ACCEPTED SOLUTION

Accepted Solutions
Kumar0307
HP Support Agent
HP Support Agent
20,419 20,421 1,489 1,738
Message 3 of 3
Flag Post
HP Recommended

@VanessaSes

 

Make sure you have tried the steps mentioned in this document to resolve this issue. 

 

I am sending you a private message with the information required.

 

Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

2 REPLIES 2
VanessaSes
Author
New member
2 1 0 0
Message 2 of 3
Flag Post
HP Recommended

HP Photo Envy 7155

0 Kudos
Kumar0307
HP Support Agent
HP Support Agent
20,419 20,421 1,489 1,738
Message 3 of 3
Flag Post
HP Recommended

@VanessaSes

 

Make sure you have tried the steps mentioned in this document to resolve this issue. 

 

I am sending you a private message with the information required.

 

Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation