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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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‎08-06-2022 12:36 PM

HP Recommended

I've waited at least one billing cycle and the charge has not changed (reduced). 

3 REPLIES 3

‎08-06-2022 08:11 PM

HP Recommended

If you have changed to a lower priced Instant Ink plan but the billing is still at the higher level for more than the next billing cycle I would suggest you contact HP Instant Ink Support.  The phone number for US support can be found near the top of the document here, just after the address.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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‎08-07-2022 03:09 AM

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Bob, would you be so kind to post the number or link to Customer Support in UK?

Thank you in advance.

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‎08-07-2022 03:02 PM

HP Recommended
@Beetrees wrote:

Bob, would you be so kind to post the number or link to Customer Support in UK?

Thank you in advance.

 Go to the HP Instant Ink site, the phone number (or chat option for some countries) will be listed in the lower center of the opening screen.  Check the country flag in the upper right, if it does not show the correct country click on the flag to change the country.

 

UK II 2.png

For the UK the number is also listed near the top of the terms of service document here, just after the VAT Id.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


Was this reply helpful? Yes No
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