My printer keeps displaying an error message about the ink cartridge

[Lav19]

I have the same problem. Did you find a way to sort it out? Any hep would be much appreciate it. Thanks in advance 

[TEJ1602 · Accepted solution]

@Lav19

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

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[Lav19]

My printer kept displaying an error with the colour ink cartridge. I have removed it and insert it again several times but still displayed the same message. I have tried to call HP but could not get in touch with anyone. Thanks to this forum, I have tagged myself to someone else’s message that had the same problem and a  member of staff from HP got in touch with me and managed to order me an ink replacement. Hopefully will sort out the error when the replacement will arrive in few days. 

Thanks a lot HP community support  team 

[TEJ1602]

@Lav19

Happy to hear that.  

If you need further assistance feel free to reach out to us.  

Have a great day ahead!