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- HP Community
- Printers
- HP Instant Ink
- Refund - Never received

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09-29-2026 02:44 PM
I spoke with agent about 2-3 weeks ago regarding a refund. I was told that a refund would be coming and something in the mail for me to return the product I do not need. I never received it and I am following up.
10-01-2026 04:10 AM
Hi,
Welcome to the HP Support Community!
Could you please share the case ID from your previous interaction with HP Support regarding the refund? This will help us locate the previous case and review the details of what was discussed.
Please share the case ID is private chat.
You can follow the below link to access private chat
Private Messages - HP Support Community
Best regards,
Kuroi_Kenshi
I'm an HP Employee.
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