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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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11-20-2023 06:19 AM
Hi @MYENVY500,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If you're enrolled in HP Instant Ink and want to start your printer, here are the general steps you can follow.
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Ensure Your Printer is Connected:
- Make sure your printer is properly connected to a power source and turned on.
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Check Ink Levels:
- If you're using HP Instant Ink, the service monitors your ink levels, and new cartridges are sent to you automatically when your printer is low on ink. However, it's a good idea to check your ink levels to make sure you have enough ink to start printing.
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Connect to Wi-Fi:
- Ensure that your printer is connected to your Wi-Fi network. This is important for communication between your printer and the HP Instant Ink service.
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Print a Test Page:
- You can print a test page to check if your printer is functioning correctly. Many printers have a built-in option to print a test page from the printer menu. Refer to your printer's manual for instructions on how to do this.
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Update Firmware (if needed):
- Some printers may require firmware updates to work seamlessly with HP Instant Ink. Check for any firmware updates for your printer model on the HP support website and follow the instructions to update if necessary.
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Check Instant Ink Status:
- You can also log in to your HP Instant Ink account online to check the status of your subscription and whether your printer is properly registered. Make sure your printer is listed in your account.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
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