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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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HP DeskJet 2722 All-in-One Printer

Hello,

I found out that the Instant Ink program is a rip off.  If you cancel, then you will no longer be able to use the ink cartridges that you already received, even though you paid for the subscription. They claim that you are paying for the amount of pages that you print. What? I bought the paper. I bought the printer. I pay for the electricity and I have to pay you to print?

 

I thought I was paying for a subscription to receive new ink cartridges when the ink runs out of the ones that I used. Nope! 

 

What a rip off! This is absolutely absurd and I plan to tell everyone I know (most of them are writers and teachers so they use a lot of ink) to never buy HP. 

 

1 REPLY 1
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@Logo1 

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community. 

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.